Virtual Trauma Recovery Summit

You can view the full schedule on our website here or download a PDF version of the schedule here

Conferences are expensive to run. Speakers and their costs must be paid. There is also planning and promotion to pay for. Action Trauma is committed to increasing the awareness of psychological trauma, its many causes, widespread effects and the many ways of treating and healing it. We are a not-for-profit company and the delegate fees are struck at a rate which tries to cover operational costs. For what we offer, we are told that our fees are much less than most other similar events.

No, we do not offer any concessionary rates, this is because we are a not-for-profit company and the delegate fees are struck at a rate which tries to cover operational costs. For what we offer, we are told that our fees are much less than most other similar events.

If for any reason you need to cancel your booking, we will refund you as follows: 

1. 80% of ticket price refunded if notification is received three months or more prior to the conference date. 
2. 50% of your ticket price refunded if notification is received after the three months and prior to one month of conference date. 
3. No refunds will be offered within one month of the conference date

Please note if you have rolled over to our Trauma Recovery Summit 2022 and purchased an exclusive £90 ticket for this event you are not eligible for any refund. Exclusive tickets at £90 are strictly non-refundable.

Yes, you can get an invoice for the conference. Please email contact@actiontrauma.com

Yes, the hours you complete will equal the amount of CPD points earned. After the event is over, you will receive a certificate equivalent to the hours of the conference. Using your best judgement, you will then credit yourself with the hours spent learning for your own record.

Upon completion of a virtual event with Action Trauma, you will receive a certificate of attendance within 14 days. This certificate will detail the amount of CPD hours that the conference covers. Based on the content you have watched – you can then proceed to make a personal record of the hours you watched. We encourage you to be honest with yourself in recording the hours you watched. This may be flagged with a membership organisation, so you must track points appropriately. The certificate will also have a ‘CPD learning tool’ on the second page. This learning tool will contain a few questions which will allow you to reflect and capture your learning outcomes from that particular event. Please note that many professional membership bodies and governing institutes require this as part of a formal CPD record and will not accept points recorded/certificates, that do not include this information.

The platform will remain live for up to 6 months after the event. During this time, you will be able to network with colleagues from across the globe, spend time at our virtual exhibitor booths and re-watch the workshops and keynote presentations.

Most of them will be available. Some speakers have not given permission to have their slides available for download after their presentation due to the content that is being touched upon during their presentation.

Yes, we have incorporated two breaks into the daily schedule. This will give you the opportunity to take a break or join in on our online breathing exercises.

There are two reasons. A lot of our speakers are based in the US and in order to create an allowance for their time zone, we start at midday. Our speakers are live and their locations range from East to West coast of the US – which have significant time differences. We also have a wide reach of International delegates attending from across the globe. Even though the event is recorded, this time delay still gives an allowance for delegates joining us in real time from the US/Canada and South America.

Whova will still be able to function through any firewall/security system that an organisation has set up. If you are working through council/healthcare portals, you may face additional problems. If this is the case, please contact your technical team for assistance in getting restrictions lifted with the firewall.

Whova recommend using Google Chrome or Mozilla to access the platform for the most efficient experience. Whova works best at a 2Mbps running speed. In order to have a secure connection before the conference, please do an internet speed check:  https://www.speedtest.net/

During each presentation you will have the opportunity to ask questions in a chat box at the side of the screen. After each presentation there will be a live Q&A session, in which we will take those questions and use them as the topic of conversation. There will be frequent polls and an opportunity to network with colleagues from your sector on a global basis. There is a section called ‘Community’ in which you can network with other delegates. For GDPR protection, delegate email addresses or other personal information will not be available to view by other delegates.

Yes, there is a Whova mobile app along with the desktop version of Whova. Go to your Apple App Store or Android Play Store to download the app. Whova provides apps for Android and iOS, including smartphones and tablets so you can watch the conference on the go and from your desktop.

If any of the topics raised are causing you upset or you would like to seek guidance, please refer to our ‘Documents’ section on the homepage, which details a range of links and resources for support.

If you can’t remember your password, you can easily reset it by clicking on THIS LINK and clicking the “forgot your password” option.

The Action Trauma team, alongside the tech team at Whova, will be on hand throughout the three days to answer any questions and help with any technical issues. For any other questions, please email: contact@actiontrauma.com 

You are welcome to email: bridget@actiontrauma.com if you need a copy of your receipt details.

We ask that you exercise consideration and respect in your speech and actions. Attempt collaboration before conflict. Refrain from demeaning, discriminatory, or harassing behaviour and speech. Be mindful of your surroundings and of your fellow participants before posting comments, reaching out to other delegates inappropriately and please do so in a respectful manner.

Yes, you can view full details about our privacy policy here.